The Nigerian Communications Commission (NCC) has called upon Artificial Intelligence (AI) developers to prioritize transparency in their systems’ data, algorithms, and models to ensure fair and responsible deployment of AI technology to tackle national challenges. Emphasizing the importance of handling personal data responsibly in accordance with strict privacy regulations, the NCC underscored the need for consumers to comprehend how AI systems operate and have recourse mechanisms for addressing issues or biases.
Dr. Aminu Maida, the Executive Vice Chairman of the NCC, delivered this message during a keynote address at the commission’s headquarters in Abuja, coinciding with the World Consumer Rights’ Day themed “Fair and Responsible Artificial Intelligence for the Consumer.” This annual observance aims to raise awareness about consumer rights and advocate for equitable treatment and safeguarding of consumers worldwide.
Dating back to President John F. Kennedy’s introduction of four fundamental consumer rights in 1962, World Consumer Rights Day has served as a catalyst for global action on pressing consumer issues. In Nigeria, its introduction in 1983 by Consumers International has spurred efforts to address critical consumer concerns, aligning with the commission’s mission.
With the increasing deployment of Fifth Generation Technology in Nigeria, AI usage has become more prevalent across various sectors. Dr. Maida stressed the ethical imperative of adopting AI innovations, especially in sectors like healthcare, finance, and transportation, ensuring compliance with laws, privacy protection, transparency, and accountability.
Highlighting the pervasive presence of AI in daily life, Dr. Maida emphasized the necessity for AI developers to be transparent about their systems’ data, algorithms, and models. This transparency facilitates explainability of AI decisions and rectification of errors, promoting inclusivity and equality while preventing biased decisions or discrimination.
Furthermore, Dr. Maida reiterated the importance of respecting citizens’ privacy in AI usage, urging organizations to handle personal data responsibly in adherence to stringent privacy regulations. Responsible AI necessitates mechanisms for holding systems accountable and elucidating their decisions, fostering trust among consumers.